Shipping Methods and Order Delivery
This policy outlines how orders are prepared, shipped, and delivered after a purchase is completed through our online store.
Processing Time
Most orders are prepared for shipment within 1–3 business days after payment confirmation.
Processing times are estimates and may be extended during peak shopping periods, public holidays, inventory checks, or unexpected operational disruptions.
Available Shipping Services
Shipping options depend on the delivery destination, product availability, and services available through our shipping partners.
Available methods, estimated delivery times, and applicable charges will be presented during checkout where available.
Estimated Delivery
Delivery estimates begin after an order has been processed and dispatched, unless otherwise stated.
Actual delivery may vary because of carrier operations, severe weather, customs inspections, incorrect addresses, or other circumstances outside our reasonable control.
Shipping Fees and Promotions
Shipping fees are calculated according to the applicable shipping method and order details. Any available free-shipping promotion will be subject to the terms displayed with that offer.
Please review the total charges shown at checkout before confirming your order.
Tracking Your Package
When tracking is available, shipment details may be sent after dispatch. Tracking information can take additional time to become active or display the latest movement.
If your tracking status has not changed for an extended period, please contact us for assistance.
Address Accuracy
Customers should confirm that their delivery address, postal code, and other required details are correct before placing an order.
If you need to correct an address, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or been handed to a carrier.
Missing or Delayed Deliveries
If your order has not arrived within the estimated timeframe, check the tracking information first. If the package remains missing or the delivery status appears incorrect, contact us with your order details.
We will review the available information and help identify the appropriate next steps.
Damaged Products
If an order arrives damaged, retain the packaging and take photographs of the affected product when practical. Contact us with your order number and a description of the issue.
We will assess the situation and explain the available resolution in accordance with applicable law.
International Shipping
International deliveries may be subject to customs duties, import taxes, and other charges imposed by the destination country. Unless expressly stated otherwise, these charges are the recipient's responsibility.
Policy Updates
Shipping procedures and available services may change over time. Any revised policy will be published on this page, subject to applicable legal requirements.